The Online World resources handbook

Chapter 13:
Cheaper and better communication

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In some areas, packet data services and commercial data transportation services may help keep costs down. However, in most parts of the world, accessing through the Internet access providers is usually the cheapest solution.
This chapter is about reducing your costs of using the web, mailing lists, and the Internet and online services in general.

Connecting

Long distance calls may be preferable for some applications. One example: A Norwegian Internet provider has a very lousy connection to the rest of the country's network. Anything but reading web pages on their server is too slow for my taste. The same web pages are normally received two to three times faster by calling long distance to an access provider in Oslo. Therefore, this is my favorite when working under time-pressure.
Where long-distance communication is unreliable, the ability to link a local call with an international online network may also be liberating.
Others investigate alternative routings for their data. One option is the packet data networks. Several countries have Public Data Networks (PDNs) operated by local telecommunications authorities. These services mey be cheaper than direct calls for some applications, but more expensive than using other options mentioned in this chapter.
Another option is to use traditional commercial online services like CompuServe and American Online.
"CompuServe!" you protest. "I just want Internet." The interesting thing is that CompuServe, American Online, and others like them, let you connect to the Internet through their network. You can even use your web and Internet mail program. In some countries, it may be cheaper to use CompuServe and AOL as your Internet provider.
For years, it was an exciting experience to retrieve web pages from the United States through CompuServe. No local Norwegian Internet providers could provide the pages you're reading now from http://home.eunet.no/~presno/bok/ at the same blitzing speed.
Having an extra route may also be important that day when your local access providors let you down. This regularly happens to me. Late one evening, called a journalist doing a story for the next morning edition. I provided an important web address in the US, but the journalist said access was unavailable. I checked with two local internet providers, and indeed, access to any US web address was impossible at the moment. Only by going through CompuServe, could I provide the desired information.
There are also other global networks worthy of investigation. Include The IBM Global Network, and The Microsoft Network (MSN). (See Appendix 1 for links.)

Reducing the cost of using the Web

There are so many things that you can do to reduce your Web payments, and pointers to them are given throughout the handbook:

  • Use the web at times when traffic is low. See the Internet Traffic Report for hints about when that might be.
  • Retrieve Web pages by electronic mail (see "The World Wide Web by email" in Chapter 12).
  • Leave the graphics behind and travel the Web at much higher speeds. To set it: In Netscape, click on Options, Autoload Image, and Save Options.
  • If you're using DOS, use Lynx from your provider's Unix prompt to read Web pages where graphics don't matter. (See Appendix 6.)

Then there's the issue of offline preparation. What else would you expect here than a plug for having the handbook on your hard disk? Registered readers can retrieve the html version after each update as one compressed file.
Decompress the transportation file, and store it in a directory of choice on your hard disk. Netscape users can click on File, and then Open File... Open the location of the handbook's index file (index.html), and add it to your browser's Bookmarks for easy access.
Retrieve a copy of the free AltaVista Discovery program (see Chapter 14) for Windows 95/98, or the Lookfor shareware program for MS-DOS from the page referenced above. Use either of these programs to locate interesting Web pages.

Quick capture, read offline.

Netscape uses a special cache directory for temporary storage of files. It is set by clicking on Options, Preferences, Cache and Network. I use a 600 KB Memory Cache, and a 1500 KB Disk cache.
Whatever files are received from the Internet are stored in this cache. They will probably remain there until specifically removed (deleted), -- even after leaving Windows. Therefore, unless you use the "Clear Disk Cache now" option on the Setup menu regularly, you can read them offline.
Everything is there. This means that you can go online, get the pages, log out, and read the pages as local files off your cache directory.

Reducing the cost of using mailing lists

The problem of using mailing lists is that all discussion items come to you in individual messages. Each message comes with its own mailer header, and this information is generally completely useless. (Read "Returned mail" in Chapter 7 for details.)
Newer versions of the LISTSERV software provide settings that solve this problem, notably the DIGEST and the INDEX options. You can set these options by email to the server, or (easier) using the mailing list's web interface.

The DIGEST option

makes all daily messages come to you in one, single message. This is a big help on systems with limits on the number of messages that can be received. It will help manage the flow of message. Also, it makes the messages easier to retrieve, print, and deliver as individual messages.

The INDEX option

gives you a daily list of messages as in this abridged example from Net-Happenings:

Date:     Fri, 4 Feb 2000 10:15:25 -0600
Reply-To: NET-HAPPENINGS-Search-request@HYPATIA.CS.WISC.EDU
Sender: Net-Happenings <NET-HAPPENINGS@HYPATIA.CS.WISC.EDU>
From: Automatic digest processor <LISTSERV@HYPATIA.CS.WISC.EDU>
Subject:  NET-HAPPENINGS Index - 3 Feb 2000 to 4 Feb 2000 - Special issue
          (#2000-61)

Index  Date  Size Poster and subject
-----  ----  ---- ------------------
018502 02/04   55 From:    Gleason Sackmann <gleason@rrnet.com>
                  Subject: K12> [ClassWeb] Technology, Learning & Children
                           Symposia call for presenters

018503 02/04   20 From:    Gleason Sackmann <gleason@rrnet.com>
                  Subject: UPDATED> TURTLE TRACKS Native American Newsletter
                           for Children

018504 02/04   20 From:    Gleason Sackmann <gleason@rrnet.com>
                  Subject: K12> The School Teacher Mailing List/ Web Site

018505 02/04   55 From:    Gleason Sackmann <gleason@rrnet.com>
                  Subject: MISC> [DUC] HUMOR AND WISDOM: How to Deal With All
                           of the Complaints That theVet-Pet List is TOO USEFUL

018506 02/04   54 From:    Gleason Sackmann <gleason@rrnet.com>
                  Subject: K12> S.O.S. -- Help for Busy Teachers 2/4/00

The sizes shown are the number of lines in the messages, not counting mail
headers.

To order the messages you are interested in, simply reply to this message and
include the original text, just as when you are replying to a normal message
and want to quote what your correspondent said. Before sending the message,
delete the lines corresponding to the items you are not interested in, and make
sure your reply is going to
"NET-HAPPENINGS-Search-request@HYPATIA.CS.WISC.EDU", NOT to
"NET-HAPPENINGS@HYPATIA.CS.WISC.EDU".

Many Listservs have this as an undocumented feature.
In some mail programs, like Eudora Pro 4.2, this is very easy:

  1. Mark off the index number you want to retrieve
  2. Click on the "Reply" button, and a mail is automatically prepared with just the marked text in place
  3. Hit the "Queue" or "Send" button to send.

Click here to see how users of the Kidlink mailing lists do it.

Using Packet Data Networks

Before you can use a packet data network, you must get a "Network User Identification" (NUI) from the PDN carrier. You must also know the Network User Address (NUA) of the hosts you want to access.
In Scandinavia, the local PDNs are called Datapak. In China, it is called CNPAC (or CHINAPAC). PDNs can be accessed by direct local calls or through leased lines. To personal users, direct calls are least expensive. A leased line may be cost efficient when the daily volume is high, like in a company.
When you communicate with online services through a PDN, the latter will split your data and bundle it in standard envelopes or 'packets'.
Each packet is marked with a code and sent out into the data stream. Based on this code, the packet is routed from computer center to computer center until it reaches its final destination. There, the information will be reassembled into its original form before being handed over to a user or online service.
It is almost like traveling by train. The price per packet or traveler is lower than what it costs to rent the whole train for your trip.
National telecommunications monopolies were the first to offer packet data services. Their rates were moderately lower than for long distance calls, but it was hard to find the relationship between real costs and prices. This is still the situation in several countries.
Throughout the world, efforts to privatize nationwide phone networks continue. In many countries, this has given us some interesting competitors offering attractive rates for similar services.
Rates differ considerably from country to country, as does the quality of transmissions. The advantage of using packet data also varies considerably, by application and by country. The best routing for retrieval of online news may be impossibly expensive for chats or complex online jobs.
We can offer no hard rules of thumb, except this:

Compare rates regularly!

What is cheapest?

Some networks and access providers charge by the year, month or hour, while others charge by volume (number of characters transferred per minute).
A reasonable fixed rate per year is always your best option, but you may not be able to find such offerings in your area.
When your transmitted volume of data is low, as is the case with chats, your best bet is to use services with a low price per minute and high prices for volume. However, it usually makes a lot of sense to avoid services charging for volume!
When volume is high, your best bet is to use services charging by the minute.
To estimate costs reliably, you need statistics. Since your usage is likely to differ from what others do, start gather experience data now. Like this:

On services only charging for connect time

Capture trip information to a log file. Register the following information: * number of minutes connected * modem speed * number of characters sent. Some communication programs can do this automatically for you.

On services charging for time and volume

Log the following information: * number of minutes connected * modem speed * number of segments or packets (measurements of volume) You need these numbers to estimate the average volume of data transferred by minute. Here are some general experiences and hints:
Long streams of data without stops are cheaper through services that only charge by the minute. Retrieving software is a typical high volume application.
Trips that include navigation from conference to conference, with a little bit of up- and downloading here and there, make the average transfer speed fall dramatically. Surfing the World Wide Web is usually in the same class. It's like driving through a big city at 150 kilometers per hour. Red lights will considerably reduce your average speed.
The actual transferred volume of text per minute will differ from place to place (geographically), and often also from call to call. It depends on factors like:

  • How fast you can enter commands and how much time you spend staring at the display before pressing keys,
  • How long it takes for an online service to react to your commands. For example, the response time on CompuServe at 04:00 GMT on a Friday morning (it is evening in the U.S.) is much worse than at 10:30 GMT on a Sunday morning. By now, most North American users are asleep.
  • The load on your packet data network while you use the service (or the amount of noise and retransmission, when calling direct),
  • The type of modem you are using (speed, compression level),
  • The number of commands you (or your scripts) have to enter during your online visit. An increase in the number of commands reduces the average transfer speed.
  • The amount of transfer overhead for color and screen handling (like, VT-100 or html codes) that is transferred with your text.
  • Your use of menus and help texts while online, or whether you come as "expert" with a minimum of prompts.
  • Whether your browser is set to capture all pictures and sound files that it comes across, or just the text.

It is impossible to calculate the practical effects of these items. You will just have to bear them in mind when estimating typical jobs, measuring speeds, calculating costs, and comparing networks.
Finding the optimal network for your needs will take time, but it is well worth the effort. Expect the figures to surprise you.
The network services in this chapter will often give you better quality transfers than a direct call. On the other hand, calling direct may give more characters transferred per minute. The average speed may drop dramatically when using packet data services.

The cost of using PDN services

Most commercial online services can be reached through national PDNs, but you may have problems finding the correct NUA (Network User Address) to get there. Your PDN may not have a directory of available "electronic telephone numbers" for you to consult.
The Norwegian PDN, Datapak, used to be my only alternative for access to foreign online services. At the time, I thought the cost was acceptable. Not so any more.
My applications require that data be pumped back and forth at maximum speed. On network services charging by a combination of volume and time, 80 percent of my costs are typically for volume, while 20 percent is for connect time.
When I logged out after a successful visit to CompuServe through Datapak, the two services gave similar reports:

  Thank you for using CompuServe! 
 
  Off at 10:11 EST 24-Nov-87 
  Connect time = 0:15 
 
  CLR PAD  (00) 00:00:14:55 537 75

The last line were from Datapak. It tells that I had received 537 segments and sent 75.
The "Segment" is Datapak's volume measure. Their segments contained up to sixty-four characters and/or carriage returns. The price is calculated accordingly.
At today's prices, Datapak is no longer my cheapest alternative even when calling CompuServe for chats. It is much cheaper to use the Internet telnet command through a local access provider. Then, the lack of speed matters less as I do not have to pay for volume.
The slower your modem speed, the more attractive is Datapak compared with direct calls.
To get access to a national PDN, you must have a user identification and a password. Getting temporary access to PDN services while traveling abroad is often hard and expensive. You're better off using some of the other global networks as your "roaming" service.

Note: If you have access to a national PDN, but need information about PDNs in other countries, try Hostess, the Global Network Service's information service from British Telecom in England. The NUA is 02342 1920101013 (02342 is the Data Network Identifier Code section of the address.) User name or password is not required to use this service.

Outdial services

SprintNet used to let American users call bulletin boards in North America at lower rates through their PC Pursuit service. For a modest subscription rate they could call a local access number. Once connected, they entered an electronic phone-number to connect to a so-called 'outdial modem' in another city. Once connected to the outdial modem, they could enter dialing commands and have it call any local number. They could use PC Pursuit to call an online service in the area, or the private modem of a friend.
We call such services for Outdial service. They normally offer lower rates for access to remote bulletin boards than what it costs to call by long distance. Besides, they reduce the chances for noise on the line.
With the start of the Internet, outdial services have lost most of their appeal. PC Pursuit is no longer available. Most others are also dead.

Cheaper access to CompuServe

Wherever CompuServe has local access points, you will probably be better off using these. No special agreement is required. Your CompuServe ID is all you need. The cost of using these services will appear on your CompuServe bill.
If you have access to Internet's telnet command, then this is an option well worth checking out.
CompuServe has special deals with a list of network services, like InfoNet, Istel, FALNET, FENICS, CompuPass, LATA Networks, Tymnet/Sprintnet. Enter the command GO PHONES on CompuServe for access information, and GO RATES for rates.
I have used CompuPass from Japan, CompuServe's own network in Brazil, Europe and the United States, Istel, InfoNet, and PDN services throughout Europe. Most of the time my application is Internet mail.

You can forward your Internet mail to CompuServe by entering the following command at your access provider's Unix prompt:

echo "70000.0000@compuserve.com" >~/.forward

Make sure you're in your home directory when entering the command, and replace the fake CompuServe address above with your own.

When you return home, use this command to cancel the forward instruction:

rm ~/.forward

You can also use this trick to forward your mail to other Internet hosts.

When at home, I usually use CompuServe's 28,800 bps node in Oslo, Norway. Datapak is never considered. It is too expensive. CompuServe's nodes in Stockholm and Copenhagen are my backups.

Whenever CompuServe opens a new node in your vicinity, or upgrades the modem speed on one of their nodes, look at the effects on your total costs.
Use software for automatic access and navigation. They give higher volume per minute and make your accesses even more cost efficient.

Before leaving for a business trip, visit CompuServe to find local access numbers in your destination cities. The list of countries includes Australia, Belgium, Canada, Colombia, Denmark, Finland, France, Germany, Hong Kong, Italy, Japan, Mexico, Holland, Peru, South Africa, Spain, Sweden, Switzerland, England, and many more.

FidoNet - grassroots playground

FidoNet is an amateur network consisting of tens of thousands of bulletin boards all over the world. The network is "loosely coupled," meaning that most of the participating boards are not always connected. They call each others at regular intervals to exchange mail, often in the middle of the night when the rates are low. (See Appendix 1)

Other grassroots networks

It doesn't take much to set up a bulletin board service, and it is as easy to connect BBS systems to each other in a dial-up network for regular exchanges of email, files and conferences.
All over the world, grassroots networks keep popping up with names like ILINK, AmNet, Suedd MB-Verbund, Starmail, MagicNet, A-NET, MausNet, Zerberus-Netz, SMBX-NET, BASA-NETZ, you name it.
Many boards offer access to more than one grassroots network, and also to the Internet. Thus, the ability to send global email is extended to new users every day.
RelayNet is one of these global network of bulletin boards. It offers exchange of email between systems. Messages and conference items entered on one system will automatically be copied to other participating boards. Your costs for "talking" with others in other parts of the world are very small.

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The Online World resources handbook's text on paper, disk and in any other electronic form is © copyrighted 2001 by Odd de Presno.
Updated at January 8, 2001.
Feedback please.

Illustration by Anne-Tove Vestfossen