There are so many sources of information and services out there, and
	each of them has to be searched or used separately. Therefore, half the battle
	is figuring out where to look. 
	  Information is abundant, even
	overwhelming. At risk of drowning in that vast sea, anyone navigating the
	online world needs to know what is available, and how to find and use it.
	
	Getting there takes time, but the potential rewards are interesting:
	 
	
	So, how to use the resource to my advantage?
	 
	You will also discover that using the online resource can be quite
	fun and entertaining. After all, there is more to life
	than business and work.
	 
	  Knowledge is Power
	
	
	My wife has a rare and dangerous kidney disease. One day her doctor joined
	us on an online research session to look for experiences and advice in other
	countries. We sat down in my office in Norway. I turned on my personal computer
	and started a communications program. 
	  After some keystrokes, we
	could hear the attached modem dial the number of
	CompuServe, a North American information utility.
	(A modem is a piece of equipment that converts computer signals to and from
	sound codes, so data can be sent by phone.) 
	  It took just a few seconds
	to make the connection. A greeting scrolled over our screen, followed by
	a menu of available choices.
	 
	  For an introduction to practical telecommunications, check out
	  appendix 2 and 3. in this book.
	 
	
	We selected "Health," and "Database for Rare diseases" from a new menu. Here,
	we found the address of a foundation for "cysts in kidneys," which is the
	name of her disease. My wife made contact. Since then, she has received regular
	reports of research results and experiences gained in the field. (The
	organization is called The Polycystic
	Kidney Research Foundation. 
	  We sent a request for help
	to an electronic forum for doctors. This resulted in several useful pointers.
	We searched a magazine database for medical articles containing the word
	"kidney." Paper copies of the most interesting finds arrived by mail a few
	days later. My wife gave them to her hospital doctor as background reading. 
	  Kenya Saikawa is paralyzed.
	He communicates with his PC and modem using light key strokes and Morse code.
	Online communications allow Kenya to be in regular contact with people outside
	the walls of his Tokyo hospital. 
	  We met online in a "Handicap
	Club" on a computer center called TWICS in Tokyo.
	He was there to exchange experiences with others with disabilities. I called
	in by modem from Norway. Geographical distance is no problem in the online
	world. 
	 
	CompuServe's Cancer Forum has a similar function.
	"It's a blessing that I can visit here 24 hours a day," one visitor
	said. "When I'm unable to sleep at night, I often sit down by the PC to
	read and write messages to others." 
	  The forum works like a family.
	The file library is full of information about cancer. Members can go in there
	and pick up whatever they want to read. 
	  Dave Hughes from Old Colorado
	Springs, Colorado in the United States has had a long career as a professional
	soldier. He has fought in places like the Yalue river in Korea and Vietnam's
	jungle. When he retired, he became a political online force. 
	  "I'm using the new tools
	of the individual mind to change the world," he says. Native American
	Indians are among those, who have benefited from Dave's energy and knowledge.
	He has helped them show their culture to the outside world in a graphical
	form. 
	  Vladimir Makarenkov from the
	Crimea in the Ukraine is manager in a company called VINKO. In early 1993,
	he distributed an offer of partnership with foreign companies through a mailing
	list for traders on Internet. VINKO is into aluminium processing. He wrote: 
	  "From our own production
	we can offer some one metals and aniline dye for cotton, viscose, wool, silk,
	leather. We are interested in deliveries of chemical production (gamma acid,
	H-acid) and not quickly deteriorating foods (food concentrates, canned food
	etc.)." 
	  George Pavlov is Planning
	and Reporting manager with an American computer manufacturer. Daily, he logs
	on to online services to monitor industry product announcements and daily
	news from several electronic sources. It helps him stay ahead of rapid
	technological developments. 
	  Chairman Bill Gates of
	Microsoft says messaging is his most
	important application personally. He spends as much as five times more time
	in electronic mail as in spreadsheets or word processing, and claims "it's
	probably the most mission-critical application for Microsoft in running the
	company." 
	  IBM relies on the Internet
	to give users and developers around the world a way to retrieve documentation,
	technical interface specifications, fixes and upgrades. 
	  Eduardo Salom heads Software
	Plus SA in Buenos Aires, Argentina. He discovered the online world in 1988,
	and uses it to find information that can help his company develop industrial
	applications. 
	  The Norwegian civil engineer
	Kai Oestreng regularly calls specialized online computer clubs to discuss
	his computational needs, fetch programs and monitor developments. 
	  Mary Lou Rebelo was born in
	southern Brazil. Today, she is married to a Japanese and lives in Tokyo.
	She teaches Portuguese and works as a translator. The modem enables her to
	keep in touch with others around the world interested in Portuguese and Spanish
	language and culture. 
	  Sheena Macleod teaches in
	a primary school in Lusaka, Zambia. She integrates the online world in her
	teaching to motivate her students. Her classes are involved in international
	projects with schools all over the globe. 
	  In August 1991, the "Old
	Stalinists" made a coup d'etat in the Soviet Union. The news media were silenced,
	but they forgot the country's many bulletin boards. Early one morning, a
	foreign caller picked up the following messages from a Moscow BBS:
	 
  From:    Valery Koulkov 
  To:      All                                    Msg #560, 00:42am 
  20-Aug-91 
  Subject: Moscow, August 19, 23:00 
 
  Some news from the square news RSFSR white building, 23:00. Local 
  inhabitants are very welcome for the people guarding 'white 
  building', they carry food and some garments to the square. 
  Approx. 8 tanks stand by the house under the RSFSR flags! There is 
  an information that 'white house' is surrounded by the soldiers 
  from Vysshee Desantnoye uchilische from Ryazan. The people are not 
  so desperate than some hours ago. There are more and more people. 
 
 
  From:    Stas Stas 
  To:      Alexey Zabrodin                        Msg #562, 02:53pm 
  20-Aug-91 
  Subject: Russia In Agency news 
 
  I have sent two files RIA4.txt & ria5.txt 
  It's msgs of Russia Information Agency 
  Spread it as much as you can!!! 
 
 
  From:    Andrew Brown 
  To:      All                                    Msg #563, 06:31pm 
  20-Aug-91 
  Subject: What's happening? 
 
  I am a journalist on the London Daily newspaper *The Independent*, 
  and I am trying to discover whether this technology, like fax 
  machines, is being used for independent communication now that the 
  censors have clamped down on everything else. 
 
  Can people describe what is happening, and what they see? 
  Something similar was done on Compuserve during the Gulf War, by 
  subscribers who where in Israel and were able to describe Scud 
  missile attacks without censorship. 
 
  Andrew Brown 
 
 
  Select: 564 
  From:    Valery Koulkov 
  To:      All                                    Msg #564, 00:52am 
  21-Aug-91 
  Subject: Moscow events 
 
  There is shooting near the American embassy and RSFSR state 
  building. Informer said (by phone) that he saw several victims 
  shot and killed under the tanks. there is fire near the RSFSR 
  building. Moscow, August 21, 1:15 am
 
	
	Telecommunications played a role in this historic event. While CNN televised
	the coup, it was not the images, but the words of men like Yeltsin that held
	sway for Russian citizens. Within hours of Yeltsin's statement in defiance
	of the coup leaders, handbills reproducing his statement papered the walls
	of the Moscow metro and Leningrad houses. 
	  Another one: On Friday, Feb.
	26 1993 at 12:18 p.m., a bomb exploded in the World Trade Center in New York
	City, U.S.A. Four minutes later, the Dow Jones News Service flashed
	this headline: "NYC Fire Dept. Says Fire At 3 World Trade
	Center." 
	  Then there is this Norwegian
	friend of mine, Svein-Erik Dahl, photographer by profession. His passion
	in life is playing bridge. Each night, he logs on to
	BPLive. Here, he fights other
	enthusiasts of the green table until the early morning.
	 
	  "...for many companies the information coming in from the outside is of
	  far more significance than the internal knowledge of staff." -
	  (Neil Infield, Information World Review, England, November
	  1997.)
	 
	
	  A resource for everybody!
	
	
	Online communication is not just for the privileged or those with a special
	interest in computers. It is for you, me, everybody. 
	  There is much to learn in
	the "online land," and the medium is fascinating. It makes learning fun.
	You can learn about your hobbies, your profession, life in other countries,
	languages, other people's views about whatever, and more. Often, you will
	find reports about experiences and know-how that it is hard or impractical
	to get in other ways. 
	  Some go online to learn how
	to do things better. Teachers want to give their students a better and more
	motivating learning environment. Architects, engineers and companies want
	increased competitiveness and sales. They seek timely information about
	competitors, technologies and tools, partners and trends. 
	  You can take a Masters Degree
	in Business Administration while sitting in front of your computer at home.
	You can join online seminars arranged by local or foreign educational institutes.
	You can even study at night, when the rest of your family has calmed down. 
	  Some build their own educational
	programs supported by databases, online forums and associations of various
	kinds. 
	  You may feel helpless in hospital,
	or when visiting your doctor. Knowledge about your disease will make you
	better equipped to handle the situation. 
	  The online resource is just
	keystrokes away, and knowledge is power. 
	  To get this power, you must
	know what you can get from the online world. This book is filled with examples
	of what are available, and practical tips about how to use the many offerings.
	 
	  A large personal network gives strength
	
	
	Most of us belong to one or several networks. They consist of persons that
	we can call on when we need help. Your network may be private, like your
	family. You may be member of associations, or part of a group of people with
	common interests within a company or organization. 
	  The modem allows you to be
	part of more personal networks than you can possibly cope with in the "real
	world." Besides, it's easier to develop personal networks in the online
	world. 
	  We have used words like "clubs"
	and "associations." By this we mean groups of people interested in helping
	You and in participating in what You happen to be interested
	in. That is what networking is all about. 
	  Today's communications technology
	lets us network with people in other countries at a very low cost. Many describe
	it as networking "beyond time and space." Write a message and send it to
	someone in your network. It arrives in his/her "mailbox" within minutes
	(sometimes seconds), and stays there until the recipient wants to read it. 
	  This built-in ability to send
	messages to other people's electronic mailboxes reduces the power that time
	and geographical distances have over our lives. 
	  A friend in a remote country
	gets out of bed nine hours after you, but keeps going well into what, for
	you, is the next morning. No problem. You can send letters when you are awake,
	and receive replies when asleep. Pick up and read your friend's messages
	the next day or when you feel like doing it. This is how two people as far
	apart as Arendal, Norway and Auckland, New Zealand could be involved in the
	development of this book. 
	  Sometimes "real time" discussions
	are important. Consider the cancer forum example above. You can call there
	any time, day or night, seven days a week. Whenever you feel like it. You
	will always find someone to chat with who understands and shares your problems.
	 
	  So, how do I use the resource to my advantage?
	
	
	There are millions of online databases out there. These infobases are
	repositories of electronic information. They contain full-text and reference
	books, magazines, newspapers, radio and TV shows, reports, and more. In the
	online world, you will find information about almost anything. 
	  There are also hundreds of
	thousand online forums or conferences where people call in to read messages
	and information, or just have a good time. 
	  The entrepreneur sees the
	online world as a new, profitable playground. Many have made it their profession
	to search for information for others, and they earn a good living doing so. 
	  Others advertise and sell
	products and services by modem. Some set up their own services to sell knowledge
	and know-how, be it of aqua culture, wine production, marketing, or about
	the petroleum offshore market. 
	  In business, it pays to be
	one step ahead of the competition. Early warnings of customers' needs,
	competitors' moves, and emerging opportunities can be turned into fortunes.
	This can reduce potential losses and help develop businesses in more profitable
	directions. 
	  Turn this to your advantage.
	Build your personal early warning system to monitor online information sources
	and networks.
	 
	  Have fun
	
	
	The online world has an abundance of joke clubs, dramatic adventure games
	with multiple players, and large archives filled with computer game software.
	You can transfer these programs to your personal computer and be ready to
	play in minutes. 
	  Others may feel more entertained
	when things get "interesting." Surely, those calling Moscow in August 1991
	for news about the coup must have had a strange sensation in the stomach. 
	  Some online users react quickly
	when dramatic events occur. They go online to read news
	directly from the wires, from Associated Press, TASS, Reuters, Xinhua
	Press, Kyodo News and all the others. 
	  Usually, online news comes
	directly to you from the journalists' keyboards. Often, you heard it here
	first. 
	  Others prefer to socialize.
	They meet in online "meeting places" to debate everything from Africa and
	the administration of kindergartens to poetry, LISP programming, and compressed
	video for multimedia applications. 
	  Some claim that increased
	use of online networking in a country can effect social changes within politics,
	economics, communication and science. It can support democratic tendencies,
	the transition to a market economy, the formation and support of businesses,
	the spreading of interpersonal and mass communication, the forging of invisible
	colleges among scientists, and breaking-up of traditional and closed information
	systems developed in some societies. 
	  No matter whether your application
	is useful or just a pastime, online services queue up to help give your life
	a better content. 
	  Some people fear that language
	might be a problem, and in particular if English is not their first language.
	Don't worry. There are many other languages used in the online world, and
	increasing. Besides, you are in the driver's seat. If something is hard to
	understand, just log off to study the difficult text. Take your time. Nobody
	is watching. Remember Albert Einstein's words:
	 
	  "A person who never made a mistake, never tried anything new."
	 
	
	Will your being member of the online world make you rich? Probably not. On
	the other hand, it provides the means to help you achieve such a goal, no
	matter how you define the word "rich."
	 
	Go for it!  |